Find quick answers to your questions below...

How is your web store different from your other sales channels?

Because we are not paying 3rd party website fees we can save you money! Advantages include: Lower prices than our listings on other sales channels, opportunities for coupon code discounts, quantity discounts, and reward points.

Is it secure?

YES! Your privacy is very important to us, so our website is protected with SSL (secure sockets layer) encryption, the highest standard in Internet security.

What forms of payment do you accept?

We accept credit cards and PayPal.

Do you have the item in stock?

YES! We physically have all items listed on hand to ensure the fasted possible order processing.

What is the condition of the items you sell?

All of our items are factory sealed! They are retail store over-stock and shelf pulls. The outer packaging may have retail store stickers or markings.

Do you offer free shipping?

YES! We offer free basic shipping for all orders over $50. Orders under $50 are charged actual shipping cost.

How fast can I get my order?

We ship all orders next business day. We offer multiple shipping options including 2-Day shipping.

What is the return policy?

We offer returns on all new, unopened items within 30 days of the purchase date. If the return is a result of our error we will also email you a return shipping label and will be exchanged at no additional cost. All other returns must be returned at your expense and are subject to a 20% re-stocking fee.


What is the Expiration Date on the items you sell?

Most items will be dated around one year or better. We do not sell products that do not have at least 6 months of shelf life remaining.

Where are you located?

We are a family owned & operated U.S. business located in North Carolina!


My Account
How do I create an account?
How do I edit my account information?
How much is shipping?
I forgot my password.
When will my order ship?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
I received the wrong product.
Returns
What is your return policy?
How do I return my product?
Guarantees
Privacy Policy
Security
Pricing and Billing
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Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
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When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
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How do I navigate the site?
How do I use a coupon?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Additional Support
How do I contact you?
Shipping and Returns
Shipping & Returns Policy